Sahyadri Hospitals: Leading the Way in Healthcare Excellence

Mr. Abrarali Dalal
Mr. Abrarali Dalal

A major hospital network in Western India, Sahyadri Hospitals has established itself as a benchmark for other healthcare providers. As a pre-eminent chain of medical institutions in Maharashtra, it comprises a network of 9 strategically located hospitals in Pune, Nashik, and Karad.

Sahyadri Hospitals boasts a cumulative capacity of over 1000 beds, which includes a specialized ICU capacity of 300 beds. This extensive infrastructure allows them to cater to a wide range of medical needs and emergencies. It is proud to have a dedicated team of over 2000 well-trained and highly skilled clinicians who bring a wealth of experience and expertise to the table.

The workforce at Sahyadri Hospitals comprises of more than 3000 individuals who play integral roles in ensuring the smooth operation of its healthcare services. From administrative staff to nurses and support personnel, everyone contributes to its mission.

At the forefront is Mr. Abrarali Dalal, who has been instrumental in tactfully navigating the healthcare system during the difficult times of COVID-19. As Director & CEO of Sahyadri Hospitals, he is focused on leading the organization toward digital transformation in light of changing healthcare landscapes.

Sahyadri Hospitals has made a significant impact on the lives of over 75 lakh individuals. This demonstrates their commitment to delivering healthcare services of the highest quality to our communities. The organization’s dedication to excellence, extensive infrastructure, skilled professionals, and dedication to serving the community sets them apart as one of the most trusted healthcare brands in 2024.

Our recent interview with Mr. Abrarali highlights the mission and vision at Sahyadri Hospitals and how they proactively address future challenges with a focus on excellence and innovation:

What core values led to the formation of the organization? What is its mission and vision statement?

Sahyadri Hospitals is built on core values of quality, accessibility, accountability, innovation, and compassion. The organization’s Mission is to make quality healthcare Available, Accessible & Accountable, and its Vision is to be driven by passion to be an internationally acclaimed Specialty Medical Institute. We Pledge Patient Care par excellence. We care, We Cure. We help endure. These values, mission, and vision collectively guide Sahyadri Hospitals’ endeavors in the healthcare sector.

What inspired you to be a part of the healthcare industry? Brief us about your professional journey?

My professional journey, deeply rooted in both the healthcare and telecom industries, has marked a significant contribution to the organization. This contribution is particularly evident in pivotal areas such as operational management, strategic development, and adeptly navigating through challenging circumstances. My extensive experience in orchestrating operations and administration played an instrumental role, especially during the demanding times of the COVID-19 crisis.

Looking ahead, my focus remains resolute on steering Sahyadri Hospitals toward embracing digital transformation and continuing our journey of providing best in class healthcare service by bringing advanced and latest global healthcare technologies and equipment. This strategic shift is crucial, given the evolving landscape of healthcare. The implementation of digital platforms has the potential to seamlessly transition the Sahyadri group of hospitals into online clinics. Through these virtual avenues, patients can access medical consultations from the comfort of their locations. This innovation aligns with our commitment to providing patient-centric care while leveraging technology to enhance healthcare delivery.

What were some of the challenges the organization faced at its initiation and how were those transformed into growth opportunities?

At the inception of Sahyadri Hospitals, we faced several challenges in establishing ourselves as a trusted healthcare brand. One of the primary challenges was the competitive landscape in the healthcare sector but lacking in global standards. Pune, being a bustling city, already had several established healthcare facilities. To stand out, we needed to transform these challenges into growth opportunities.

Transforming challenges into growth opportunities has been the cornerstone of our journey. In a highly competitive healthcare sector, we’ve managed to provide state-of-the-art treatment and quality facilities at affordable prices, earning the trust and confidence of our patients. Today, Sahyadri Hospitals stands as a beacon of healthcare excellence in Pune and Maharashtra.

How is your organization leveraging medical advancements to promote organizational growth?

Sahyadri Hospitals, as a top healthcare brand in 2024, has harnessed medical advancements to drive organizational growth effectively. Our approach revolves around recognizing the vital role of a robust healthcare system in a country’s development. Here are key insights into how we have achieved this over the years:

Sahyadri Hospital’s Contribution to Advanced Healthcare: Sahyadri Hospitals has emerged as a prominent healthcare institution known for its advanced and comprehensive healthcare offerings. We have earned a strong reputation for their ability to perform rare and complex surgeries, making them a trusted choice for patients in need of specialized care.

Investment in Healthcare Infrastructure: The hospital recognizes the substantial investment required to build and maintain world-class healthcare facilities.

Attracting Investments for Growth: Sahyadri Hospitals’ strong position and exceptional track record in the healthcare sector have made us an attractive prospect for investors. Our unwavering dedication to providing top-quality healthcare services has cultivated trust among significant investors who are eager to support high impact projects.

How do you envision the future of your company in 2024 and beyond?

Sahyadri Hospitals envisions a future marked by significant growth and expansion. As the CEO of Sahyadri Hospitals, I am excited to share our vision for the coming years. Our commitment to enhancing healthcare access and quality for our communities drives our expansion plans. As the largest chain of hospitals in Western India, we are investing over Rs 750 crores in expanding our healthcare infrastructure, with a goal to double our capacity over the next 3 to 4 years.

Our vision for 2024 and beyond is to continue expanding our reach, enhancing our facilities, and providing trusted healthcare services to the communities we serve. Together, with our dedicated team and strategic initiatives, we are poised for a bright future in the healthcare industry.

What advice would you like to give to budding entrepreneurs/enthusiasts who desire to venture into the healthcare space?

I would advise budding entrepreneurs and enthusiasts looking to venture into the healthcare space to prioritize several key factors. Firstly, focus on patient-centric care and safety. Ensuring that patient well-being is at the core of your mission will not only build trust but also lead to long-term success.

Secondly, invest in cutting-edge technology and stay up-to-date with the latest advancements in healthcare. This will allow you to provide state-of-the-art treatments and services, setting you apart in a competitive landscape.

Thirdly, build a strong team of dedicated healthcare professionals who share your commitment to excellence. A skilled and compassionate staff is essential for delivering top-notch healthcare services.

Lastly, cultivate transparency and open communication with both patients and staff. Trust is built on honesty and clear communication, so it’s crucial to maintain transparency in all your interactions.

Sahyadri’s Remarkable Accomplishments

  • Times Health Icon (Dec 2020)
  • Lokmat Dhanvantari Puraskar (Feb 2021)
  • Best Asian Healthcare Brands -2021 (Mar 2021)
  • Sanman Devdootacha – by Maharashtra Rajya Marathi Patrakar Sangh (Dec 2020)
  • Guinness World Record – Awarded Guinness World Record for Maximum Organ Donation Pledges in 8 Hours, an initiative in association with Rotary Club
  • ‘Best Hospital in India for Organ Donation’ by National Organ & Tissue Transplant Organization
  • ‘Best Hospital in Organ Transplants’ at Navbharat Healthcare Excellence Awards-2018
  • ‘Best Multi-speciality Hospital Network in Maharashtra’ at Navbharat Healthcare Excellence Awards 2023

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